My day.  It hath sucked royally.

First off, around dinner time, we get a call.  Jon's Great-Uncle had passed away.  Jon's in touch with both sides of his family, so this hurt him pretty much.  I felt bad because I was stuck in the whole "I'm sorry someone you cared about died" but not feeling anything else sort of mindset.  TWo reasons for this; I only met the man once (though we got along fabulously.  Man was tickled pink when he realized I was honestly interesting in learning the history of his Victorian-Era house >D;) so I lacked attachment and 2) All the old people in my family kicked it by the time I was 18!  I'm not used to this whole 'Yeah the old people are now dying' thing. Supporting him's easy, but actually honestly feeling the grief... it's just not there. c.c;

Then I got in a fight with my Therapist.  A bit of a back up for this:  Last week I informed her that I had a 1130 appt.  My hospital's in DC.  Depending on what they do, I could get stuck there well into the time where the Capital Beltway's a complete bitch to get home.  All it takes is getting a prescription at the pharmacy really, because at that time of the day, even uniformed personnel can bank on a 45 minute wait.  Non-uniformed/Non-discharge?  You can easily be sitting there for 3 hours.  So I explained this to her.  And asked her if I should cancel the appointment now, just in case, or should I risk it and eat the late-cancellation/no-show fee if I end up missing the appt due to traffic (which can also eat up another 3 hours, as anyone who knows what DC traffic in the afternoon is like during the week).

She told me not to worry about it.  As long as she had prior warning, I should be fine.  I took this to mean that it was okay to cancel late had I gotten remarkably stuck in traffic.

I left the hospital today at about 10 to three.  Traffic, as predicted, was annoying. While we didn't sit around for 3 hours, we still didn't get home until about 4:30.  My appt time is usually 4.  Predicting lateness of monumental proportions based on just trying to get onto the beltway, I called at 3ish to tell her I won't be making it. Traffic and all.  Again, didn't get to my house until 4:30ish.  She's a 10 minute drive from my house.  She calls me back at about 5, bitching me out because I cancelled late.  I told her what was exchanged last week, and she goes on to say I was wrong.  And that I could've shown up 10-15 minutes late (I told her I was here at FOUR-THIRTY, which is greater than 10-15 minutes), but that I chose not to.  Therefore, I was in the wrong, and I'm getting charged the late-cancellation.  With a "We'll talk about this more next week", she ended the call.

Jon was livid.  /He/ called her back, and tried to explain this (Remember, he just found out his uncle died, so was already in a bad mood) and she starts yelling at him.  And she goes so much as to, in so many words, call me a damn /liar/.  Saying she said no such thing.  Jon got fed up, told her we were cancelling (I did not stop him, therefore he did so with my consent), and that he was lodging a complaint with Tricare.  Conversation ended because Jon hung up on her.

Considering she kept isnisting she'd tell us how much we owed at my 'next appointment' despite being told "There WILL be no 'next appointment'." I'm expecting to get slapped with a No show next week.

Seriously, labelling a patient a liar is a great way to build trust between a patient. c.c;